Privacy Policy

Copp Clark Limited and its subsidiaries respect your ability to make informed choices about the collection and uses of your personal information. We are committed to ensuring that your privacy is protected. This Privacy Policy tells you about our collection and uses of information that identifies you personally so that you can make an informed choice about using this site.

This Privacy Policy applies to Copp Clark Limited Inc. (referred to as “Copp Clark”, “we”, “us” or “our” in this Privacy Policy) in the course of our business in Canada. This Privacy Policy applies to,, and any other web site that Copp Clark maintains that posts or includes a link to this Privacy Policy (collectively our “Web Sites”). This Privacy Policy is designed to tell individuals with whom we may interact in the course of our business in Canada, including individuals who purchase our products, (referred to as “you” or “your” in this Privacy Policy) about our practices regarding collection, use and disclosure of your personal information, including information you provide over the telephone, by mail, email or facsimile and via our Web Sites.

What Information We Collect

Personally Identifiable Information

Copp Clark collects personal information from you that you provide to us voluntarily. Such personal information may include: personal contact information, such as name, address, telephone number and email; your personally identifiable comments and questions about our products and services; and information required to order our products and services (including credit card information).

If we obtain personal information from third parties, for example to send promotional mailings, we seek assurances that the provider has received consent to provide that information to us.

Information From This Website

When you visit this web site, some information, such as the site that referred you to us, your IP and email address, and navigational and purchase information, may be collected automatically as part of the site’s operation. This information is used to generate user profiles and to personalize the web site to your particular interests. On some occasions we may ask you to provide information on online forms. For example, we may ask for your user name, password, full name, telephone number, email address and postal address, or other information to register online, or for your credit card number or other personally identifying information to fulfill licensing transactions or to receive products or services. All transfer of sensitive information is redirected through a secure server and will notify visitors of this feature at the time of occurrence.


When you visit our web site, we place a text file called a cookie in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a web site can store on your web browser and later retrieve.

We use cookies for accessibility and personalization. For example, these cookies allow our Web Sites to remember choices you make (such as your language preference or the region you are in) in order to provide enhanced, more personal features. Cookies remember changes you have made to customizable parts of our Web Sites. These cookies also allow you to retrieve previous data results and to customize settings for online Apps.

Generally your browser can be set to reject cookies or to notify you when receiving a cookie. Some features of our Web Sites may not be available if your browser is not set to accept cookies. We do not use cookies to track your browsing activity on other websites.

How We Use Your Information

We use and disclose this personal information for the following purposes:

  • to fulfill your orders, to process payments (including by credit card) and to collect amounts you owe;
  • to respond to your requests for information and service and to communicate with you;
  • to carry out internal financial processes including to credit our sales representatives;
  • facilitating your use of this web site;
  • validating and activating access to software, online Apps, or digital publications;
  • for internal research to better understand your needs and ways in which we can improve our products, services and Web Sites;
  • to manage and administer our business;
  • to send product information, special offers and renewal notices;
  • to enforce our Terms of Use, Terms of Sale, Subscription Agreement and other agreements and for fraud protection and credit risk reduction.

Sharing Your Information

Copp Clark will NEVER sell your personal information to third parties. We may use or disclose your personal information for other purposes with your consent or as permitted or required by law.

We sometimes transfer personal information to others, including distributors, that carry out certain functions on our behalf such as order fulfillment, accounts receivable and data processing. In those cases we require those service providers not to use or disclose your personal information for any purpose other than as directed by Copp Clark.

Some of these service providers are located outside of Canada and your personal information may be collected, used, disclosed, stored and processed in those jurisdictions for the purposes described in this Privacy Policy. We take reasonable contractual or other measures to protect your personal information while processed or handled by these service providers. If your personal information is located outside Canada it will be subject to legal requirements in those foreign countries applicable to our service providers, for example, lawful requirements to disclose personal information to government authorities in those countries.

Your personal information may be used by Copp Clark and shared with others connected with the contemplated or actual financing, insuring, sale, assignment or other disposal of all or part of Copp Clark’s business or assets, including for the purposes of permitting such parties to determine whether to proceed with such transaction or business relationship, or to fulfill any disclosure obligations we have to such parties. If we do sell or assign all or part of our business, the purchaser or assignee will be able to use and disclose personal information to the same extent, under the same conditions and for substantially the same purposes as Copp Clark, as described in this Privacy Policy.

Updating Your Information

Please sign in to update your account, personal settings or password. Choose “edit” (next to your email address in the top banner) to go to your account details page.

Maintaining your Information

We take information security very seriously. Personal information is stored and protected on servers with adequate security measures in place.

We may send you the occasional email to inform you of any of sales, promotions or new products or to remind you that it is time to renew your account or to re-order calendars. If you would prefer not to be contacted, please click the “unsubscribe” link at the bottom of our emails.

Links To Other Sites

The Copp Clark Web Sites may contain links or references to other web sites to which this Privacy Policy does not apply. Copp Clark is not responsible for the collection and use of personal information by companies or organizations to which the Copp Clark Web Sites may provide links. We encourage you to read the Privacy Policy of every web site you visit.

Changes To This Statement

We reserve the right to make changes to this Privacy Policy. If this Privacy Policy materially changes, we will take reasonable measures to notify you of these changes, including posting a copy of the revised Privacy Policy on our Web Sites. Your continued provision of personal information following notification of any material change and/or your continued access to the Web Sites following the posting of any changes to this Privacy Policy shall constitute your acceptance of those changes.

If you have any questions or concerns about your personal information, or this Privacy Policy, please Contact us.