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Customer Support
At Copp Clark we aim to provide the best service possible. You will always reach a human. Contact us whenever you need us. Let us know how we can help and a member of our team will respond as soon as possible.
For technical issues, please include specific details. This will help us direct you to the proper member of our team and provide you with faster assistance.
Frequently Asked Questions
Answers to the following questions relate specifically to our products and services.
We do not report “country” or “public” holidays per se. The focus of our service is financial markets; therefore, we only report holidays that affect financial markets (i.e., banks, exchanges, FX market). Public holidays often affect financial markets and vice versa; however, this is not necessarily the case in every country.
In our database, bank holidays are defined as the days when bank branches in the specified city are closed. Retail and domestic payments may not be possible.
Currency FX market holidays occur when foreign exchange settlement for the specified currency is closed. Generally, no fixing rate is published.
Currency payment system holidays are days when the national payment system for the specified currency is closed. Large-value and interbank payments are not possible.
For most currencies, FX market holidays are the same as payment system holidays. Following are the main exceptions:
Australia (AUD)
The AUD FX market is closed on two local Sydney bank holidays and all national holidays. However, the national payment system (RITS) is closed only on national holidays. RITS is open for non-FX settlements on local Sydney bank holidays.
New Zealand (NZD)
The NZD FX market is closed on Auckland and Wellington provincial anniversary holidays and all national holidays. However, the national payment system (ESAS) is closed only on national holidays. ESAS is open on Auckland and Wellington provincial anniversary days.
India (INR)
The INR FX market is closed on all Mumbai bank holidays. However, the payment system is closed only on a few national holidays.
Canada (CAD)
The CAD FX market is closed on Toronto holidays and all national holidays. However, the national payment system is closed only on national holidays.
Russia (RUB)
The RUB FX market is, by convention, closed when banks or exchanges are closed. The national payment system may be open on some bank and exchange holidays.
Exchange settlement holidays are days when the settlement of cash and securities is not possible. Holidays can occur because:
- The banks are closed.
- The clearing agency is closed.
- The specified market is closed.
- Some combination of the above.
Note: In our database, Exchange Settlement (S) refers to the settlement of cash and securities. It does NOT refer to the fixing or publishing of settlement prices. Please do not use these calendars for this purpose.
Exchange trading holidays occur when the specified market is closed for trading. Therefore, settlement prices are not published.
SIFMA is the Securities Industry and Financial Markets Association in the United States. SIFMA holiday recommendations apply to the trading of US dollar-denominated government securities, mortgage- and asset-backed securities, over-the-counter investment-grade and high-yield corporate bonds, municipal bonds and secondary money market trading in bankers' acceptances, commercial paper and Yankee and Euro certificates of deposit. SIFMA holidays are a combination of USD bank holidays and market holidays.
The rules governing holiday observances vary depending on the country. Wherever we have been able to determine rules, we have built them into our database so that dates in the future are calculated automatically. If a holiday has been moved from the weekend to an alternate date, the holiday name will be appended with “OBS” to indicate that this date is the observed date.
Some countries have very straightforward, predictable holiday rules that allow us to determine holiday observances many years in advance. Others declare holidays on a year-by-year (sometimes month-by-month) basis. Where possible, we use mathematical formulas and calendar conversion programs along with analysis of historical data to predict holidays that have not yet been “officially” declared by central banks and/or governments. Our research team continuously monitors and confirms holiday data on an ongoing basis, paying extra attention to those countries where the holidays are highly variable (for example, Muslim countries). As official dates are announced and confirmed, we update our database accordingly.
A MIC code is a market identifier code, as designated by ISO 10383.
A suffix code appended to an ISO code indicates a market segment that has a holiday calendar that varies from the main calendar for that exchange. In cases where ISO has assigned a unique MIC code for a market segment within an exchange, we will use the existing MIC code. If ISO has not assigned a separate code for a market segment that requires one, then we will create one by adding a 3-digit suffix to the main ISO code for that market.
For example, the code for Tel Aviv Stock Exchange is XTAE. The bond segment of TASE observes slightly different holidays than the main equity segment; however, ISO does not provide a separate MIC code for the bond segment. As such, we have created the segment code XTAE-BND to reflect holidays for the bond segment.
Partial (or half-day) holidays occur when daytime operations are shortened or revised from normal schedules due to a half or partial holiday. A half-day is a good business day unless it falls on a weekend or holiday.
The move rules for fixed-date holidays for U.S. markets are as follows:
Banks and Currency
If a holiday falls on Sunday, banks are closed on Monday. If a holiday falls on Saturday, banks are OPEN on preceding Friday.
Exchanges
If a holiday falls on a Sunday, exchanges are closed on Monday. If a holiday falls on Saturday, exchanges are closed on the preceding Friday UNLESS unusual business conditions exist, such as the ending of a monthly or yearly accounting period. Since December 31 is the end of an accounting period, exchanges remain open.
In the United States, local and state holidays do not affect financial payments and settlements. All banks follow Federal Reserve System holidays for payment processing regardless of the city.
Our sources include central banks, banking and financial market associations, exchanges, government offices, and other authorities who may be responsible for holiday declarations. We contact our sources via email, website inquiries, and/or telephone to confirm holiday schedules on a monthly and quarterly basis, depending on the country. In addition, we conduct daily reviews of news sources to identify events that could potentially affect holiday closures.
Any holiday/event name that has an asterisk next to it indicates that the date shown is an estimate and may vary by +/- 1 day. These are dates that are derived by converting from a non-Gregorian calendar (e.g., Muslim or Hindu) to the Gregorian calendar. These dates cannot be determined in advance with absolute accuracy, even by the governing authorities. In the case of Muslim dates in particular, the feast days are determined by visibility of a new moon. We monitor these dates very closely as they draw near, and update our database accordingly.
We use only primary sources, such as central banks, banking and financial market associations, exchanges, government offices, and other authorities who may be responsible for holiday declarations. We never use secondary sources. We contact our sources via email, website inquiries, and/or telephone to confirm holiday schedules on a monthly or quarterly basis, depending on the country. In addition, we conduct daily reviews of news sources to identify events that could potentially affect holiday closures.
For a description of various fields and their content, please refer to the DDL file included with your introductory package. If you are receiving a non-standard format, please ask your account manager for details regarding your specific format.
File type C (Currency/FX market holidays)
The foreign exchange market for the specified currency is closed. No fixing rate is published. Generally, central bank and/or large-value payment systems are closed and interbank payments are not possible.
File type B (Bank/financial centre holidays)
Bank branches throughout the specified city are closed. Retail and domestic payments may not be possible.
File type T (Exchange trading holidays)
The specified market is closed for trading; therefore, price settlement data are not published. (Please note: in the case of large derivatives exchanges (e.g., CME, ICE), electronic trading schedules do not necessarily correspond to exchange business days. Please contact your account manager for assistance in determining which calendars are appropriate for your particular application.)
File type S (Exchange settlement holidays)
Relates to cash settlement and clearing of trades; settlement of trades may not be possible because:
- The banks are closed.
- The clearing agency is closed.
- The specified market is closed.
- Some combination of the above.
In the context of derivatives trading, it is important to note the difference between “trade settlement” and “price settlement.”
In our database, “Exchange Settlement” holidays relate to trade settlement. These are the days when cash and/or securities cannot be settled.
Price settlement (i.e., fixing) relates to trading activity; therefore, to determine price settlement holidays, one needs to refer to the “Exchange Trading” holiday file for the relevant market, since prices are settled on trading days. This rule can be applied to almost all markets. The exception to this rule is CME. The “Exchange Trading” files cannot be used to determine price settlement holidays for products that are traded electronically via Globex. To determine price settlement holidays and/or valid trade dates for any electronically-traded CME product, please refer to the “Exchange Trading” calendar for XCME or XCME-FIX.
HLF means “half-day”, or more precisely, a “partial day”. HLF indicates that regular schedules for this day are revised or altered from the normal routines (e.g., a late open or early close). In cases where a HLF coincides with a full holiday or weekend, the full closure overrides the half-day. By default, HLF/partial days are omitted from holiday files. If you wish to include them in your files, please let your account manager know.
An asterisk indicates dates that are derived by converting from a non-Gregorian calendar (e.g., Muslim or Hindu) to the Gregorian calendar. These dates cannot be determined in advance with absolute accuracy, even by the governing authorities. In the case of Muslim dates in particular, the feast days are determined by visibility of a new moon. We monitor these dates very closely as they draw near and update our database accordingly.
OBS is automatically added to an event name in cases where a fixed-date holiday is observed on a date other than its usual fixed date (for example, if Christmas (25 Dec) falls on the weekend, and it is observed on the following Monday). Please note, OBS is used only when the movement rule is known. In such cases, the rule is already built into the formula for a particular holiday. It sometimes occurs that an additional holiday may be declared in observance of an existing holiday which does not have a fixed move rule. Such exceptions will not show up as “OBS.” They will simply show up as separate events.
Each centre in our database is assigned a numeric centreID. A unique identifier for each calendar can be created by combining the centre ID with FileType. For example, the centreID for New York Stock Exchange is 808. Therefore, the holiday calendars for NYSE can be identified as 808S (for exchange settlement) or 808T (for exchange trading). CentreIDs are static—they cannot be changed. They can only be added or deleted. If an MIC code changes, the related centreID remains the same.
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Alert emails are sent to all HDS subscribers for information only in the event of a holiday revision to a date that is imminent or urgent. In such cases, it may not be possible to generate files and update FTP sites in a timely manner. We send alerts in these circumstances to allow subscribers to take immediate action on the new information or to make manual adjustments to their systems, if this capability exists.
Update files do not accompany alerts. Possible reasons for an alert include: political crisis, health emergency, natural disaster, weather event, workers’ strike. The most common reason for an alert is last-minute changes relating to Islamic or other lunar-based observance.
- Update emails provide notification that update files have been delivered to your FTP site. Update emails include details about all the changes (both imminent and far future) that have occurred in your files since the previous update. In general, you may expect to receive updates every 2 weeks, or more frequently during the latter part of the year when many countries declare the following year’s holidays.
Our source for country codes is ISO 3166.
Our source for currency codes is ISO 4217.
A UN/Locode is the United Nations Code for Trade and Transport Locations, as designated by UNECE.
A unique identifier for a city can be derived by combining the 2-digit ISO country code and the 3-digit location code. For example, the code for Sydney, Australia is AU-SYD.
In the case of electronic markets, we place the market in the country out of which trading takes place. For example, in the case of MTS, some markets trade out of Brussels, while others trade out of London.
In our database, it is important that we place markets in the locations where they trade from, since we also maintain trading hour schedules. For example, MTS Finland trading schedules are provided in Brussels time, so we need to be sure to place it in the correct time zone.
Historical data is included free of charge with your subscription. The number of years available depends on the centre. Please contact your account manager if you would like to receive historical calendars.
The rules for USD holidays depend on the market category.
Banks/currency
If a holiday falls on Sunday, banks are closed on Monday. If a holiday falls on Saturday, banks are OPEN on preceding Friday.
Exchanges
If a holiday falls on a Sunday, exchanges are closed on Monday. If a holiday falls on Saturday, exchanges are closed on the preceding Friday UNLESS unusual business conditions exist, such as the ending of a monthly or yearly accounting period. Since December 31 is the end of an accounting period, exchanges remain open.
US government securities follow SIFMA holiday recommendations. SIFMA holidays are available upon request.
Interbank offered rates are published on general banking days in the specified country. In general, interbank offered rates follow the holidays of the related currency. For example: for LIBOR, use GBP holidays; for EURIBOR, use EUR holidays; etc.
Yes—we can provide holidays for gold (XAU), silver (XAG), platinum (XPT) and palladium (XPD). Please ask your account manager to add them to your feed.
FX is an unregulated OTC market where trading is theoretically possible 24/7. Therefore, it is not possible to define trading holidays for FX. However, we can generalize that market participants tend to trade between 8:00 am and 5:00 pm on local business days. In contrast, FX settlement holidays can be clearly defined as they depend on the availability of payment and clearing systems.
About My Data Account
Your account manager will set up your complimentary account upon request. A “User Name” and “Password” for each account will be supplied by email.
Please confirm that your account has not expired and that you are using the correct “User Name” and “Password”. If you are still having problems, please contact us for assistance.
Sign in to your account at MarketHolidays.com. Click on your email address (top, right of page) to access My Account. You can edit your personal settings, set your time zone or change your password.
Forward value dates are calculated from spot. They occur each month forward on the same day as spot, assuming those dates are good business days. If the month forward value date lands on a weekend or holiday affecting one of the currency pairs, then “modified-following protocol” is applied to calculate the good business day
Money Day Finder® also calculates the end of 30-day periods.
The rules governing holiday observances vary depending on the country. Wherever we have been able to determine rules, we have built them into our database so that dates in the future are calculated automatically. If a holiday has been moved from the weekend to an alternate date, the holiday name will be appended with “OBS” to indicate that this date is the observed date.
Some countries have very straightforward, predictable laws to determine their holiday schedules, while others declare holidays on a year-by-year (sometimes month-by-month) basis. We use very reliable calendar conversion programs and analysis of historical data to predict holidays that have not yet been “officially” declared by central banks and/or governments. Our research team continuously monitors and confirms holiday data on an ongoing basis, paying extra attention to those countries where the holidays are highly variable (for example, Muslim countries).
“Modified-following” describes a business day convention whereby payment days that fall on a holiday or weekend roll forward to the next target business day. If that day falls in the next calendar month, the payment day rolls backward to the immediately preceding target business day.
Goodbusindess Day Finder® is the gold standard for financial professionals around the world, It is the only financial desktop calendar custom-built for global FX and derivatives markets. It lists day counts, value dates, and all holidays affecting every currency and every major bank and financial center, worldwide. Monthly forward value dates are calculated from spot.
It also includes complimentary access to online tools at GoodBusinessDay.com. Our online tools allow you to create fully customized calendars, using the latest holiday data, that are tailored to your business needs. You'll also get access to our Trader's Day Finder app (designed specifically for FX traders) and a digital flipbook edition of your calendar for when you're away from the office.
Money Day Finder® is designed for financial professionals who work exclusively in the North American financial market. This investment calendar includes bank holidays for CAD, USD, MXN, EUR, and GBP. Money Day Finder calculates monthly forward value dates from spot and in 30-day increments. There is no online component with this product.
Our calendar is printed in July for the following year. It includes the most up-to-date data available at the time of printing. Holiday schedules can and frequently do change between July and January. Holiday updates are posted on our website GoodBusinessDay.com as soon new information becomes available. Be sure to take advantage of your free website account to check the most recent data available. Your account details can be found inside the second week of January in your calendar.
About Goodbusiness Day Finder Online
Licenses to GoodBusinessDay.com are available with your copy of Goodbusiness Day Finder. Your complimentary pass can be found inside your print calendar. See January 10—13 in your print calendar for the red and white license card (the date will vary year to year).
Did you create an account before you tried to Sign In?
Please create an account using the ‘User ID’ and ‘Password’ provided on the license card that came with your copy of Goodbusiness Day Finder print calendar.
Your account has expired.
Your account will expire December 31st. Please purchase a copy of Goodbusiness Day Finder for the current year and activate your new license. If this is not the case, please use the support form to contact us.
Your email address can not be changed once your account has been created. Please contact us if you need to make a change.
Sign in to your account at GoodBusinessDay.com. Click on your email address (top, right of page) to access My Account. You can edit your personal settings, set your time zone or change your password.
You must have an active account at GoodBusinessDay.com to access these features. Please create an account (or update an existing account) and activate your complimentary license. Once you sign in, you will have access to your flipbook edition, Trader’s Day Finder® and other online tools.
Please contact us if you need assistance.
About Online Orders
YES! We accept all orders, worldwide.
Orders can be placed online through our safe and secure order center. Orders will automatically be transferred to the Copp Clark distributor responsible for your region. You will receive a confirmation of your order by email. If you need further assistance fulfilling an order, please contact us directly.
Use our online search tool to find a distributor in your area. Select the Goodbusiness Day Finder tab to see all distributors for that product. Enter your country name to find your local distributor.
At this time, licenses to our online edition and digital Flipbooks are only available with your purchase of a Goodbusiness Day Finder® print calendar.
